Accessibility Statement

This website is owned by Carousel and it is run by a small dedicated team. We want the site to be as accessible as possible, and have considered accessibility since the start of the website’s development. Access is always at the front of our minds, and we have carried out access user testing with a range of people. We’ve worked make the site as accessible as we can within the constraints of budget, technology, and staff capacity. 

Please get in touch if there’s anything we can do to make your experience better.

What to do if you can’t access parts of this website

If you need information on this website in a different format, e.g. large print or Easy Read, please contact us:

  • Email us

  • Telephone: 01273 234734

  • To contact an individual member of staff, please see our contact page on the website for details

Reporting accessibility problems with this website

If any parts of the website are not accessible for you, please get in touch with us. In particular, if: 

  • You cannot access the information on this website and would like to discuss the options of providing content in an alternative format

  • You would like to ask anything or tell us anything about the accessibility of our websites

We’re always looking for ways to improve the accessibility of this website and welcome your feedback. If you find any problems that aren’t listed in this statement or think we’re not meeting the requirements of the accessibility regulations, get in touch. 

We aim to get back to you within 14 working days. 

Accessing this website

Speaking Websites

Microsoft Windows comes with a basic screen reader called Narrator, which reads text on the screen aloud and describes some events (such as an error message appearing) that happen while you’re using the computer.

For Mac users, the Mac operating system also has a built in speech to text function, which you can access by going to ‘System Preferences’ and selecting ‘Universal Access’.

Magnifying the screen

All recent versions of Microsoft Windows include magnification software. This allows you to greatly increase text size, although this will be restricted to only a small proportion of the screen. To use Windows magnifier, click on ‘Start’ then select ‘Programmes’ followed by ‘Accessories’ and ‘Magnifier’. You can then select the amount of magnification you want from the dialog box that will appear on screen.

For Mac users, you can select the screen magnifier option by going to ‘System Preferences’ and selecting ‘Universal Access’.

Making the mouse point bigger

You can increase the size of the mouse pointer on your screen. In Microsoft Windows you do this by clicking on ‘Start’ then selecting ‘Control Panel’ followed by ‘Hardware and Sound’ and ‘Devices and Printers’. You can then click on ‘Mouse’ followed by ‘Mouse Pointer Options’ and select any changes you want.

For Mac users, click on ‘System Preferences’ and select ‘Universal Access’ followed by ‘Mouse & Track pad’. You can then make the mouse pointer bigger by sliding the Cursor Size bar.

Slowing down the mouse speed

Some people find that it is easier to use a mouse at a slower speed. In Microsoft Windows, you can change this setting in the same way as you change the size of your mouse pointer. From the ‘Mouse Pointer Options’ menu just slide the ‘Select a pointer speed’ bar to slow or speed up the mouse.

For Mac users, from the ‘Mouse & Track pad’ menu you can use the ‘Tracking Speed’ slider bar to change the mouse speed.